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How to Impact Your Work by Rephrasing What You Say

Office Dynamics

I will never forget how my life changed as an executive when Jasmine Freeman, Chief Executive Assistant, asked me that question. I was going to be gone for a few days to conduct an administrative training program. You might be wondering why this a big deal and how this changed my life. Joan Burge.

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Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to work around barriers instead of backing down at the first sign of resistance.

Skills 100
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How to Respond to Workplace Conflict

Office Dynamics

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. The post How to Respond to Workplace Conflict appeared first on Office Dynamics. It may be uncomfortable enough that you dread going to work. Be Open and Honest, Don’t Hint.

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The Power of One

Office Dynamics

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession.