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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale. During any transaction, survey your customer regularly. This article was published in April 2018 and has been updated. Nail the last impression!

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10 Steps to Survive a Business Disaster

The Small Business Blog

The PwC’s recent Global Economic Crime Survey makes for scary reading. While reporting that over half of British businesses will suffer cyber-attacks by 2018, a third of UK organisations admit that they have no response plan in place to protect themselves. After all, everything is on the line. Notify absent staff.

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