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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Another one shows welcome videos, tailor-made for a new client, to begin the first meeting. Then she returns the ticket to the customer, who resumes shopping. This article was published in April 2018 and has been updated. Roll out a creative VIP treatment as part of your welcome, too. Do your homework. That’s finishing strong!

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How to Become a Certified Coach

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In 2018, my Uncle Bill bought me the book Vladimir Putin: Life Coach. That’s part of the resume, but those descriptions fall short. Meetings are sometimes video-based but face-to-face in a room can be powerful. Uncle Bill didn’t know that I’d started coaching my first clients the year earlier. In it, we talk.

Mentoring 279