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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. Then practice four steps of the verbal part of your welcome: Introduce yourself, name-drop a reference or other client, make a statement of impact, and ask a question focused on providing uniqueness and value. Here’s an example: “Hi, I’m Jenny. That’s finishing strong!

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On the job tips for new Admins.

Laughing all the Way to Work

Bureau of Labor Statistics estimates that employment of executive secretaries and administrative assistants will increase 13 percent between 2008 and 2018, meaning more people will be seeking advice like yours as well as education in the field. I finally had a chance to sit down and read your book over the holiday. Excellent material!