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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS!

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How to Make Networking Less Painful

Success

I’ve formed partnerships, gained affiliates and won clients all directly because of networking. Ideally, you’ll have a copy to gift, but an enticing (and quick) description will work as well. When you deliver the gift, add a personal touch, such as a note on the inside cover explaining why you think they’ll love the book.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. Here, he argues that when we constantly check our email, we’re harming our productivity and our peace of mind. .

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