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The What, Who and How of Outsourcing… So You Can Let Go

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When Harry Hecht, an Orlando, Florida-based mentor with SCORE—originally named the Service Corps of Retired Executives—encounters business owners who are reluctant to outsource, he has them track their time. “I If it’s answering the phone, you should have a script. This article was published in February 2015 and has been updated.

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