Bringing more customer service strategies to traditional shopping stores
Service Untitled
SEPTEMBER 15, 2011
In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014. By 2014, consumer purchases using e-retail is expected to exceed $249 billion. In today’s market, a brick and mortar establishment needs to do it all! photo credit: sancho_panza.
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