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Bringing more customer service strategies to traditional shopping stores

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In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014. By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Never forget that the Internet is also your friend. Develop a website; that’s where the shopping begins.

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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

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The annual rate will be $99 when your membership renews on August 1, 2014. Perhaps a retail establishment could offer prepaid bonus cards where an initial fee is paid, and then the customer enjoys a constant discount on merchandise and special incentives during holidays and peak shopping hours. In the Jacksonville, Fla.