The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?
Success
MARCH 16, 2022
She also offered to rework the demo exactly as the client wished, but nothing short of a full refund would do. Craig cites this example: A client was about to sign a contract but suddenly wanted a price cut without a reduction in service. In the end, if they’re unwilling or unable to learn, I would rather walk away.”
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