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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Bonus fix: Using a separate field indicator (“Flag for Follow-up”) is better than pre-fixing subjects with “AR”. Bonus fix: Use a SharePoint* meeting site or shared drive for attachments.

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