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10 Favors You Can Do for Yourself Every Day

Success

In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Here are some simple gifts you can give yourself every day to keep you focused on what you can do: Control the tapes in your head. I admit it, I’m pretty addicted to my phone. I am trying to lessen my phone dependence for Lent.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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