Remove 2012 Remove Email Remove Holidays Remove Phones
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Holiday Messages Made Easy

Laughing all the Way to Work

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.

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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. for example if your manager is travelling is it best to phone, e-mail, Skype, use FaceTime on the iPad or tweet. Confidentiality .

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility.

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility.