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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. Once a business lands a customer, its No. 1 job is to optimize that customer’s experience. It’s a pleasure to meet you.

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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

To create raving fans, they start with inciting brand enthusiasm from their team. Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. A: It’s very important because legendary service is about surprise and delight.

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Introducing the SUCCESS 125

Success

They also joined The John Maxwell Team and were certified as coaches, trainers, speakers and teachers. Together Atkinson and Meier operate the Atkinson Team at eXp Realty, with Atkinson as the CEO and Meier as the COO. Since then, she has built both a local and nationwide team of over 770 agents. Gogo Bethke. Leigh Burgess.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. In her written nomination, this nominee was described as the department’s “de facto Chief Financial Officer and Chief Operating Officer occupying one of the most important seats at the table in their leadership team meetings.”