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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Shaq Insists He’s Not a Celebrity

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He was on the set of Inside the NBA, where he’s been an analyst since 2011, the year he retired from his playing career. He bought Google stock on the first offering, when the company was valued at $100 million. Today Google’s parent company is worth more than $1 trillion. He quotes Jeff Bezos and Bill Gates.

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Beyond the Music: DJ Steve Aoki Taps Into Tech and Brain Advocacy Through the Aoki Foundation

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According to the organization’s 2022 Form 990, they also funded six grants to organizations that include the Cleveland Clinic Foundation, the University of California, San Francisco Foundation and the Harvard Medical School Foundation. By 2011, Aoki was doing about 300 shows a year and has continued to do so with some breaks for self-care.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Using historical maps such as Gerardus Mercator’s world map of 1569 right on through to today’s Google Earth satellite maps, the authors trace everything from changing sea levels to pandemic patterns in order to explain where we are now and what routes to take for the safest journey into the future. Read an excerpt here. ) .

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