Remove 2011 Remove Gifts Remove Medical Remove Phones
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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The Right Conversation About Sustainable Living

Success

Idiom dissection wasn’t how I had planned to begin this story before my phone interview with Daron Babcock. In the mirror, he sees a man who started self-medicating with cocaine and alcohol after losing his wife to cancer. Babcock visited Bonton for the first time in 2011. But in hindsight I didn’t let go of anything.

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Holiday Messages Made Easy

Laughing all the Way to Work

If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email. As we give and receive gifts this holiday season, I think of the gift of knowing you. Thanks to supporters like you, 2011 was a successful year.

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