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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year. Do your homework.

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All work and some play: the rise of the ‘Bleisure’ travellers

Practically Perfect PA

There’s also something particularly poignant about sitting down to a table set for one in an unfamiliar restaurant amid the sound of strange accents and clinking glasses. Which of us could admit to having Facebook minimized in another window while toiling away at an excel spreadsheet during office hours?). ‘I

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