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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Mix into the brewing storm, inefficient systems, inflexible bureaucracy, and lack of intercommunication; rumors fly, and you now have unengaged employees who become very expensive for any company. Have focus groups; consider an employee survey. From that negative comes lack of productivity, low self-esteem, and a breakdown of teamwork.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Also, customers complained most items were more expensive than other competing stores. What Brookes is doing isn’t new, but he seems to be taking a more methodical approach and expects a five to ten percent growth for 2011 notwithstanding of course interest rates, unemployment, and the value of the Aussie dollar.