Remove 2011 Remove Budget Remove Customer Service Remove Purchasing
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Back to the basics for customer service

Service Untitled

Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. Do people really boycott businesses and restaurants the first time we feel we are treated poorly?

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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. And what that means is the need of customer service representatives demonstrating those people skills that assure shoppers they are making good decisions. Luckily 49 percent say they are going to spend the same amount.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted.

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Introducing the SUCCESS 125

Success

She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic.

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