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A Growing Number of Freelancers are Providing Professional Services to Businesses

Small Business Labs

million in 2011 to 5.9 million in 2018.  Key quote from the report: Software supplier SAP Fieldglass and the supply management analyst firm Ardent Partners each found that over 40 percent of the average corporation’s overall workforce is currently comprised of nonemployee labor. million in 2014, and to 7.4

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale. This article was published in April 2018 and has been updated.

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The Stunning Growth of Small Business Globalization

Small Business Labs

 percent of all identified US importers in 2011. Key quote: Small businesses worldwide are becoming “micro-multinationals” by using digital platforms such as eBay, Amazon, Facebook, and Alibaba to connect with customers and suppliers in other countries. Back in 2008 we forecast that by 2018 almost half of U.S.

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