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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. State-controlled banks would offer up to £47 billion in loans to SME’s in the next year. Not policy.

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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! EDF Energy with such a friendly happy website - ask about our values and mission!

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Getting Fired Up!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Getting Fired Up! by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself.

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Small Business World News Round-up - 2009/11/17

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Restructuring – a word used by BIG Business to lower cost, fire employees and squeeze suppliers. » « Previous Entries This entry was posted on Tuesday, November 17th, 2009 at 8:00 am and is filed under SME News Round-up.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. India Banking / Financial SMBs Are Set to Spend $1.24B on IT Infrastructure in 2009: SMBs in India in the banking/ financial sector are on track to spend $1.24B in 2009 on their overall IT infrastructure, up by about 3.5% External Links External Links SynergyOne.co.uk

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Organizations are working to help them size up. Ideas – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, November 10th, 2009 at 8:00 am and is filed under SME News Round-up. Starting a Small Business?

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