2009 Customer Service Gifts Training 
Make or Break Moments
JANUARY 19, 2010
So here is my midmorning gift to you. I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. But the budget just can’t handle the cost and my waistline can’t afford the calories.
Make or Break Moments
MARCH 15, 2010
The book goes on to talk about how to view the valleys of life in a more realistic, sensible way and to appreciate the gifts we have even in our hard times. And when we are on top of the world to make sure we don’t get too full of ourselves and simply enjoy every moment for the gift that it is.
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Make or Break Moments
JULY 28, 2010
And yet the product he is selling is geared towards those wanting to provide a retrospective of someone’s life- perhaps a gift you give toward the end of someone’s life. Moments when you begin to develop a lifelong relationship with your customer. A sensitive product.
Make or Break Moments
JULY 20, 2010
It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.
Make or Break Moments
JANUARY 13, 2010
Each day is a gift for which we should be thankful. And our customers, our employees, our vendors and especially our families can easily tell over which land we preside. We should be thankful for what we have and see each person, situation, and moment as a gift from God. (He Thanks for writing this blog! Have a blessed day!
Make or Break Moments
JULY 14, 2010
Will people forget that his ego seemed to shine brighter than his gifts to the industry? Make or break moments are those times when we have the opportunity to build a relationship with our customers or times when we do something that harms that relationship forever.
Make or Break Moments
JULY 1, 2010
And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# Absolutely. Just tell me when and where. Sheila’s online radio show airs on Thursdays and she offered me the date of August 12, 2010. Would I???? You betcha! The giving just keeps coming back and back and back.
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