2009 Customer Service Examples Lifestyle 
The Small Business Blog
FEBRUARY 16, 2010
by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. Set an example – bosses have always expected a lot from their employees and, in today’s day and age, employees are expecting a lot from their bosses. Getting Fired Up! It is the only means.” Here are a few ideas: 1.Set
The Small Business Blog
JUNE 10, 2009
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The Small Business Blog
MAY 30, 2010
Keep stakeholders (customers, staff, suppliers etc.) You must set an example with your work ethic. I would add something to number 4: set an example with work-ethic, your attitude and how you communicate ie. Leo Thornton Said on June 1st, 2010 at 4:28 pm Yeah I agree that you have to lead by example.
The Small Business Blog
APRIL 29, 2008
Small Business Start-Up Idea – Weight Loss Consultation by Stefan Töpfer on Apr 30, 2008 In recent years there has been a far greater emphasis placed on the importance of living a healthy lifestyle. Many people wish to get fit and lose some weight and you may be able to help them do this whilst also earning some money.
The Small Business Blog
JANUARY 13, 2010
For example, one of these mentors runs one of 1-800-GOT-JUNK?’s Here are a few examples: • An employee conducts him/herself inappropriately with your competitor – wouldn’t you rather a friendly call from your competitor to inform you so you can nip it in the bud? This example shows that competitors do not have to be ruthless rivals.
The Small Business Blog
JANUARY 29, 2009
The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. It is also generally a big mistake to think that you can save money by under-investing in technology. Just a opinion!
The Small Business Blog
FEBRUARY 2, 2010
Don’t give up on your bottom 80% The rule of thumb has generally been that top 20% of your customers generate 80% of your revenues. However, due the slump, don’t give up on your bottom 80% of your customers. Your best clients for 2010 might not have spent anything in 2009. It also sets a great example with the sales team.
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