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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Top 5 Tips for Giving a New Business a Kick Start

The Small Business Blog

Create a website that will inform visitors all about your product or service. Have a consistent logo across your business card and company stationery. Take testimonials from all your early customers to start building credibility for your business. You can then direct all enquiries towards your website.

2007 100
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Top 5 Tips for Using Technology for Marketing

The Small Business Blog

Build an identity for your business online by using ready-made stylish templates. Invest in a colour printer to make business cards, stationery and letterheads look more professional. Use custom backgrounds and stock photography to make PowerPoint presentations more interesting for the viewer. Digg Furl Netscape Yahoo!

2007 100
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How much money do you really need to start your micro business.

The Small Business Blog

That’s pretty interesting… Thomas Said on April 15th, 2009 at 11:57 pm Thank you for your insight. Said on April 17th, 2009 at 1:22 pm People often get carried away with things that they want rather than need. Said on April 17th, 2009 at 1:22 pm People often get carried away with things that they want rather than need.

2008 100
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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

  As a wife, mother of two boys and owner of one active dog, I appreciate tools that help me run my business effectively so that I can have time to be with those I love. What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service!

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Small Business Bootstrapping Techniques | THE SMALL BUSINESS BLOG

The Small Business Blog

PAYweb Small Business Payroll Said on February 23rd, 2009 at 6:29 pm Great article, and very interesting comments. Although bootstrapping is obviously not for everyone, and certainly may not be a long-term small business strategy, your article was very insightful and the debate following extremely interesting to read.

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