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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

WinWeb – Your Office Online Simply the best way to manage your small business! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.

The Small Business Blog

WinWeb – Your Office Online Simply the best way to manage your small business! This need is made more pressing following the release of figures from business data provider Equifax, which show that the number of firms going out of business across all sectors and regions increased in the first quarter of 2008. — ST.

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Australia/ New Zealand Small Business News Round-up – 02/07/2008.

The Small Business Blog

WinWeb – Your Office Online Simply the best way to manage your small business! Govt is big new risk for equities : The new Labor Government has become a key risk factor for investors interested in putting money into Australian stocks, a global asset manager has said. External Links External Links SynergyOne.co.uk — ST.

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Customer service representatives are heroes too

Service Untitled

On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. My daughter literally screamed in horror before she managed to order her Popsicle.”. What saddens Smith is that this story was never shared outside the company. “A That is the bad news.

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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth

Success

But the more stable your clients are, the easier it is to manage your business. This article was published in February 2008 and has been updated. When one of their clients cancels, they may have to lay off a fourth—or maybe even half of their staff. Of course, some professions are structured so you can only play by those rules.

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Don't Underestimate The Importance Of Time Management

The Small Business Blog

WinWeb – Your Office Online Simply the best way to manage your small business! Don’t Underestimate The Importance Of Time Management by Stefan Töpfer on Mar 31, 2010 I’m sure everyone has had days, weeks, months or even years of feeling snowed under with work, stressed and like they have little time for family or friends.