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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

MARCH 23, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Customer Service 2007 2008 2010 100
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Worsening Access To Finance For UK Small Business

The Small Business Blog

NOVEMBER 16, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

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Finance 2007 2008 2009 100
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UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.

The Small Business Blog

NOVEMBER 4, 2008

Copyright © 1994-2010 Winweb® · All rights reserved. This need is made more pressing following the release of figures from business data provider Equifax, which show that the number of firms going out of business across all sectors and regions increased in the first quarter of 2008. You ask a question, I answer!

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Australia/ New Zealand Small Business News Round-up – 02/07/2008.

The Small Business Blog

FEBRUARY 7, 2008

Copyright © 1994-2010 Winweb® · All rights reserved. « Government – Small Business Quote of the Day Small Business Start-Up Checklist – Time Management » « Previous Entries This entry was posted on Wednesday, July 2nd, 2008 at 12:30 pm and is filed under SME News Round-up.

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Top 5 Sales Tips for Small Business

The Small Business Blog

AUGUST 8, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

MARCH 21, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy. Starting a Small Business?

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Learning 2007 2008 2006 100
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The Customer Is Always Right!

The Small Business Blog

MAY 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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