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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Were all human and should treat each other that way.

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Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! Is Your Networking Fishy Enough? by adrianswinscoe on Jul 02, 2010 Networking is an essential growth strategy for any small (even large) business. However, there is an essential difference between having a strategy and how you implement it and many small businesses try networking with little success.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Build your own network! They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Starting a Small Business?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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WinWeb Pitch of the Week – Lily Waring Intimates

The Small Business Blog

Build your own network! Kat started her own business in 2007, after many years of dreaming about running her own company. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Build your own network! « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. How to be successful and eco-friendly. Making your small business carbon neutral.

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