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Ease up on customer service demands during inclement weather

Service Untitled

So instead of telling the person behind the desk she is a “blithering fool,” please learn how to treat people with decency and respect. Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. What was his main problem? Nice sharing.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Help Small Businesses Hire Again : In order to ensure that the economic recovery becomes a lasting expansion, the government must enact policy to deal with employment, particularly for small businesses. Learn how your small business can capitalize on these unmet needs and find and master your own niche market.

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Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

Apple Рa customer support nightmare! by Stefan Țpfer on Nov 07, 2007 A few years ago I decided to change over to Apple computers from Windows based computers and up until now it seemed the right decision. That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity.

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Small Business Bootstrapping Techniques | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Bootstrapping Techniques by Stefan Töpfer on Oct 01, 2007 I often refer to “ bootstrapping “, when I talk about small business, you may very well be asking “ What the hell is bootstrapping?&# Said on October 12th, 2007 at 7:05 am [.] Said on October 14th, 2007 at 8:36 am [.]

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Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

and Small Business by Stefan Töpfer on Oct 02, 2007 In the past twenty years the term “ work-life balance &# has come to symbolize the problem many face with increasing work pressures and the neglect of family, friends and their hobbies. Shama Hyder Said on October 3rd, 2007 at 6:02 pm This is absolutely great Stefan.

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

Adheres to policies, procedures, and regulations in a way that positively contributes to the achievement of team, office, and organization goals 6. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Learn whatis enhancing or impeding your productivity today!

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