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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

Position your employees as the hero of the company story to achieve goals, identify vendors and partners as the hero to bolster synergies, or find ways to insert the customer into the role of hero or heroine. What saddens Smith is that this story was never shared outside the company. “A Kona Ice: Story time for franchisees.

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Customer service a lot less friendly in the skies

Service Untitled

So besides travelers having to wait on long security lines and enduring inadequate parking facilities, customers frequently are at their wit’s end even before the wheels of the plane touch away from the airport runway. Again, customer service training is the key. So what’s a consumer to do? photo credit: SpecialKRB.

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Top 5 Sales Tips for Small Business

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

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WinWeb Pitch of the Week – Lily Waring Intimates

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Kat started her own business in 2007, after many years of dreaming about running her own company. WinWeb TV Free Small & Home Business Videos for you.

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The Customer Is Always Right!

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Even if your customer service is second to none misunderstanding and technical faults can still occur, so it is important to consider procedures for dealing with unhappy customers.

2007 100
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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Make the necessary changes once you know exactly what your customers want. WinWeb TV Free Small & Home Business Videos for you. Digg Furl Netscape Yahoo!

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