2006 Customer Service Health Management 
The Small Business Blog
MARCH 23, 2010
WinWeb – Your Office Online Simply the best way to manage your small business! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.
The Small Business Blog
MARCH 30, 2010
WinWeb – Your Office Online Simply the best way to manage your small business! Don’t Underestimate The Importance Of Time Management by Stefan Töpfer on Mar 31, 2010 I’m sure everyone has had days, weeks, months or even years of feeling snowed under with work, stressed and like they have little time for family or friends.
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The Small Business Blog
AUGUST 28, 2007
WinWeb – Your Office Online Simply the best way to manage your small business! Small Business Failure – Reason: Management Control by Stefan Töpfer on Aug 28, 2007 The typical scenario is you work hard all week , have no live and at the end of it all little money to show for it. External Links External Links SynergyOne.co.uk
The Small Business Blog
NOVEMBER 13, 2009
WinWeb – Your Office Online Simply the best way to manage your small business! do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Ideas are useless unless used.”
The Small Business Blog
AUGUST 8, 2010
WinWeb – Your Office Online Simply the best way to manage your small business! They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. External Links External Links SynergyOne.co.uk
The Small Business Blog
MARCH 21, 2010
WinWeb – Your Office Online Simply the best way to manage your small business! Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy.
The Small Business Blog
MAY 18, 2010
WinWeb – Your Office Online Simply the best way to manage your small business! by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.
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