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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. In fact, one of the reasons I started Customers Rock! It has to ROCK.

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Top 5 Tips for Finding Investors

The Small Business Blog

You could find possible investors anywhere, even while on holiday. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Pitch your business as often as possible. Keep an open mind. « Are You A Competent Communicator?

2007 100
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Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

Victor Said on February 24th, 2010 at 7:10 am The only issue I have with students is that during certain times of the school year they are too busy or unavailable (exams, holidays, breaks), but definitely worth it. Jay Said on February 20th, 2010 at 8:33 am thanks for sharing a informative tips.i Sponsors Advertise Here?

2007 100
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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Businesses plan low-key parties this season : With the start of the holiday season weeks away, many small business owners are planning holiday parties for employees and clients despite the still wobbly economy. The future of our city is small business development,&# said Hall, 45. Digg Furl Netscape Yahoo!

2009 100
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Q & A: What does “Fixed Costs” mean and why should they be as low.

The Small Business Blog

by Stefan Töpfer on Oct 25, 2007 I’m answering three questions here, emailed to me during last week, so excuse the long headline. Should that not be the case, then you have “variable costs&# of $1 per call, which means you are out of the office, working or enjoying life while it is quiet, for example during holiday season.

2007 100
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How much money do you really need to start your micro business.

The Small Business Blog

We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. You need to remember that cash-flow forecasting is not a exact science, it is a planning tool. Sponsors Advertise Here? Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

2008 100
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Service Untitled» Blog Archive » Spirit Airlines' customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Do toll-free numbers help customer service?