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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A recent survey of small-business owners or managers by American Express’ small-business division shows that fewer of them are planning to give gifts or cash. OnlineOffice: Overview Get the Flash Player to see this player. Digg Furl Netscape Yahoo!

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Small Business World News Round-up – 2009/12/01

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Business owners increasingly upset over credit card transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same. OnlineOffice: Overview Get the Flash Player to see this player.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small business credit cards flourish as loans disappear : Want a loan for your business? That’s about all banks are going to offer — and the terms are much less favorable than traditional lines of credit. Hit the plastic.

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Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Nearly every bank offers full services including checking, savings, loans, certificates of deposits, credit cards, brokerage services, etc. Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Enlightened consumers have an infinite amount of choices.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. Question: How do you approach design and how do you use your phone menu? Answer: Through our listening posts.

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well. Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. What do you do to reward your volunteers? And not so well?)