2006 Budget Customer Service Learning 
LEADERASSISTANT.COM
JULY 9, 2023
He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m. David was also an early investor and board member at Nerdy (NYSE: NRDY), an on-demand, real-time learning platform in the ed tech space. David lives in St. Louis with his wife, Erin and four kids.
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
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The Small Business Blog
MARCH 16, 2010
If an area such as accounting is your weakness, rather than wasting time learning the skill it may be more cost-effective and time efficient to outsource the service. I have a book coming out this summer, Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget that addresses this and more.
The Small Business Blog
JANUARY 21, 2008
The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customer service right since it is often the main differentiator to bigger and/or cheaper competition.
The Small Business Blog
AUGUST 15, 2007
Budget – create a budget and put it in your cash-flow. Cash-flow – compare your cash-flow fore-cast with the actual numbers on a regular basis and learn from it, it’s not about being spot on, but about knowing what happened so you can control it. Digg Furl Netscape Yahoo!
The Small Business Blog
MARCH 30, 2010
« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
The Small Business Blog
NOVEMBER 2, 2009
Entrepreneurs benefit from mentors : Starting a new business involves a steep learning curve, but thanks to a local mentoring program, owners of fledgling Sask atoon businesses can call on the experience of established entrepreneurs. has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII).
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