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Embrace Change for Career Success!

All Things Admin

And as much as we may resist it, without it we’d still be using rotary phones and manual typewriters. When I launched my business in 2005, my goal was to provide virtual assistance services. Change is inevitable. Change tends to get a bad rap, yet it can be a very positive thing. But to thrive , you must become a champion of change!

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Walmart’s dismal customer service scores drive customers away

Service Untitled

As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. The company needs employee pride, a well-tuned culture, and a mentoring program where associates can learn how to deal with customer complaints. The problem with Walmart is multifaceted.