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Lovely Jubilee!

Practically Perfect PA

If you think of how much confidential information, gossip and scandal she must have been privy to over the years I can only imagine what stories her biography would contain. But she always manages to get it right in the end and admit when she could have done things differently, which just shows how human she really is.

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Five Ways to Respond to Social Media Challenges and Criticism

Andrea Kalli

Some criticisms just are not worth responding to, most notably ’snark’-style blog comments and angry gossip articles. Challenges were issues within registered guidelines and by established PR representatives. Articles were published after days, sometimes weeks, of study and analysis. Gauge the value of a response.