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Five Ways to Respond to Social Media Challenges and Criticism

Andrea Kalli

Until 2004, media was closed to outsiders. Some criticisms just are not worth responding to, most notably ‘snark’-style blog comments and angry gossip articles. Challenges were issues within registered guidelines and by established PR representatives. Gauge the value of a response.

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Five Ways to Respond to Social Media Challenges and Criticism

Andrea Kalli

Some criticisms just are not worth responding to, most notably ’snark’-style blog comments and angry gossip articles. It is useless trying to change someone’s mind on you as a person or your company, so respond to criticisms that you can defeat with facts, figures, and press coverage. Gauge the value of a response.