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Ann Hiatt on What It Takes to Be an Executive Assistant

Go Burrows

In 2002, Ann Hiatt was fresh out of college, starting her first post-university job supporting Jeff Bezos’ at Amazon in Seattle. After three years working with Jeff, on projects ranging from hiring helicopters, to writing TED talks, to helping with massive product launches, she took the lessons she’d learned at Amazon to a Ph.D.

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How to Survive a Recession, According to a 91-Year-Old Business

Success

Speculation of another impending recession battered the confidence of small-business owners, as indicated by monthly surveys conducted by the National Federation of Independent Business. A fire in the restaurant’s kitchen in April 2002 forced the owners to scramble to become operational again before the summer rush.

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What Is Happiness and Why Is It Important?

Success

in his 2002 best-selling book, Authentic Happiness. One of Seligman’s signature strengths, for example, is a love of learning (a survey in Authentic Happiness helps you decipher which ones you possess). “By Optimism is another one of those character traits that can also be a learned state of mind, positive psychologists say.

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