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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. In this age of emails, voice mail and telecommuting, so many customers are simply seeking a human being to discuss their business or concerns with. Good stuff.

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Is It a Curse -- or Blessing -- To be a Remote Worker?

On The Job

Fay also says some companies haven't set up a way to communicate consistently with remote workers, such as weekly phone calls with managers or Skype interactions with co-workers. That may mean using more instant messaging to stay in contact or scheduling a phone conversation once a day or once a week. People still need to have contact."

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