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Apple – a customer support nightmare! | THE SMALL BUSINESS BLOG

The Small Business Blog

A few weeks ago I ordered my new MacBook Pro and I wanted a German keyboard, of cause I could not order a German keyboard, you can order a French keyboard? This time a friendly guy in my Apple Store told me I could pay $200/£100 extra and they would change the keyboard in store for me. installed not OS 10.5.

2007 100
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What To Do When You've Been Insulted | Men With Pens

Men With Pens

No delicate tippy-tapping on the keyboard for me. Email is one of the most common forms of communication between freelancers and clients, and all too often, the clients have no idea how they come off. The only upside in my example is that I was the client, so I haven’t lost business, just a good supplier. Or had he?

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