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SEPTEMBER 13, 2010

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Client services of Empathica stated the overall uncertainty of the economy and consumer impatience when dealing with banks, retailers, and restaurants affected the overall opinions of customers. noted the downward trends. Of the 31.5%

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Customer Service Etiquette 2010 2006 40

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SEPTEMBER 21, 2010

Training customer service representatives to understand and value what the organization is seeking will provide that sense of purpose, enthusiasm, and commitment; it just requires a meaningful platform to be used in a successful training program. It’s different from the competition; it makes them stand out.

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Customer Service Training Etiquette 2010 40

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JUNE 15, 2010

Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication. Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises.

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Customer Service 2010 Etiquette Policies 40

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FEBRUARY 17, 2010

For example, the service you expect from McDonald’s is going to be much different from the service you may expect from a five-star restaurant. Resources provide people and technology, but philosophy provides the mission statement and attitude of the organization. Service expectations are going to vary from company to company.

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Customer Service Etiquette 2010 Social Media 40