Remove Etiquette Remove Negotiating Remove Purchasing Remove Software
article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

Army officer turned software engineer; Ge Wang, a lawyer who became the owner of a menswear business; and Monique Greenwood, a magazine editor-in-chief turned innkeeper. Getting to Yes: Negotiating Agreement Without Giving In By Roger Fisher, William Ury and Bruce Patton Everyone needs to have negotiation skills.

UPS 228
article thumbnail

Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

The automobile brand owner looks to the future hoping today’s buyer will purchase another Ford. Then comes the perks of loyalty; there is a greater resale value down the road, and stronger negotiating powers with the manufacturer. They may or may not return, however loyal customers consistently come back.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

It started with purchasing massive quantities (huge diaper loads) from all major manufacturers like Proctor & Gamble, Johnson & Johnson, etc. The company has developed software explicitly designed that allows it to ship orders the same day until 6:00 PM and has negotiated discounted rates with the major shipping carriers.

article thumbnail

Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

Expressive : Spontaneous, good negotiator,and learns by doing. “As I was getting out my business card, I asked Jane if there was ‘anything else’ concerning her about purchasing the carpet. . - Analytical : Introverted, project driven, and makes decisions based on facts.