Service Untitled

OCTOBER 12, 2010

We often learn mistakes we are making by laughing at ourselves. What a perfect time to drive home behaviors that are not acceptable or non negotiable. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Success

MARCH 4, 2024

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

UPS 226

UPS Social Media Etiquette Health 226

Service Untitled

JULY 15, 2010

Expressive : Spontaneous, good negotiator,and learns by doing. . - Analytical : Introverted, project driven, and makes decisions based on facts. An example of this “Thinker&# would be Dr. Spock from Star Trek. An example of this “Feeler&# would be Jimmy Buffett who lives life to the fullest and is not detail driven.

Customer Service 40

Customer Service Interviewing Training Expenses 40