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A Telephone Etiquette Test

Ian's Messy Desk

If your phone system shows internal vs. external calls, alter your greeting appropriately. Saying “hello&# may be quick, but it’s not useful. At the very least, answer with your name. A better greeting could be, “Thanks for calling Happy Camper, Inc., Harvey Trailer speaking.&# and 9:00 p.m.

Etiquette 100
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How to stop procrastinating

Ian's Messy Desk

And it doesn’t necessarily mean one feels transformed internally. The final point states: Procrastinators can change their behaviour—but doing so consumes a lot of psychic energy. It can be done with highly structured cognitive behavioural therapy. Psychology Today Can procrastinators change ?

2007 100
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How to Manage the Rush Jobs

Ian's Messy Desk

Meanwhile, you’ve skipped lunch, a courier is waiting on a delivery from you and the intern is hovering, looking for approval on the next step. .&# Fifteen minutes later another manager comes by looking for last-minute help with a PowerPoint presentation. Here’s four tips: Show how much is on your plate.

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Public Speaking Skills

Ian's Messy Desk

Comments As a Toastmaster for Toastmasters International your tips are excellent ones. Why not leave a comment below and continue the conversation, or subscribe to my feed and get articles like this delivered automatically to your feed reader. I’ll throw out a couple more to your readers: 1. Avoid the dreaded “um&#.

Skills 100