article thumbnail

What To Do (And What Not To Do) At Your Office Holiday Party

Success

So aim for somewhere in between, says Jenny Dreizen, an etiquette expert and co-founder of Fresh Starts Registry in Edinburgh, Scotland. They provided all of their guests with two drink tickets and an Uber code/gift card to ensure everyone got home safely. The staff kept asking us not to do that as it was expensive equipment.

Holidays 290
article thumbnail

Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond. If the customer is a high value consumer, a customer care professional may send out a Home Depot gift card.