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Ready to Quit Your Job? Read This First

Eat Your Career

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! No position is perfect, no matter what they tell you during the interview. Did you enjoy this post?

2010 100
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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

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Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. When the general restaurant traffic has decreased nationally by 4%; Panera boasts that their business has increased by 2%. It certainly seems the Panera “way&# is a success.

2010 40
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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It does this by separating frequencies and qualities of the person’s voice through wave length intensity and modulation which is the pattern of pitch changes in connected speech. The program claims a 75% accuracy rate.

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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

In a stressful time, consumers will spend discretionary money on experiences they know they will enjoy.&# .&# People relate to affordable prices, cost efficiency, and good management. That’s what keeps all of us coming back. The poll summed up the report by stating; “Be familiar and reliable.

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Service Untitled» Blog Archive » A customer service lesson from a.

Service Untitled

According to the recent news reports, the flight attendant had years of experience, and had been dealing with a personal stressful situation, but he let the customer make the problem personal, took the bait and from that point on, there was no winning. The focus should have been kept on the problem; not the person or the conversation.

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Service Untitled» Blog Archive » Employee satisfaction a key to.

Service Untitled

As a customer care trainer, I realize the importance of stressing employee satisfaction. Some companies fail to see the connection between the two, and that is when they lose talented people, or they have a company offering mediocre service.