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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. Incentives for new customers are commonly very aggressively marketed; more than “rewards&# or “discounts&# for current customers.

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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

Discount voucher offers made a big difference in people going to restaurants. Sales are traditionally slower during the week, so promotions and discounts drive more diners to restaurants regardless of the service. Billingsby agreed, and said there is a 50% increase in business on the weekends.

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Service Untitled» Blog Archive » How to diffuse an angry customer

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area.

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Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on. The hotel chain was very apologetic, and has offered him points in their frequent traveler program which can be applied to future hotel stay discounts.

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Service Untitled» Blog Archive » Customer satisfaction survey.

Service Untitled

If consumers find the lower priced products to work just as well, it will be very difficult for Proctor and Gamble to regain their customer loyalty without discounting prices to step out against the new competition. Some consumers have abandoned Proctor and Gamble products for the lower priced alternatives. It’s a sign of the times.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

He also is putting an end to continuous discounting which he claims has conditioned consumers to become perpetual bargain hunters. While he agrees that analysts thought such discounting would stimulate the economy and buying habits, he feels that “specials&# will be more effective and bring in more buyers.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00