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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Do follow us on twitter @catchfriday and do look at our website.

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Have You Got A Business Thought?

The Small Business Blog

HSBC are running a campaign entitled 100Thoughts , which is taking place on Twitter. Will help to get more followers on twitter Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you! Digg Furl Netscape Yahoo!

2007 100
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Social Media Basics for Bootstrap Businesses

The Small Business Blog

The social media platforms that I find most valuable are: - TwitterTwitter is a great way of finding like minded people to do business with, and connecting with people who could be a valuable asset to your business. There is quite a significant amount of ‘noise’ on Twitter, so it can be hard to find people to connect with.

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The Zen of Social Media Marketing

The Small Business Blog

Shama wrote “The Zen of Social Media Marketing” as she was aware there was an acute need for such a book; she was constantly being asked, even by successful business people, how to use Facebook, LinkedIn and Twitter to enhance their business. You can buy “The Zen of Social Media Marketing” here. Digg Furl Netscape Yahoo!

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Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

« Bookkeeping Services For WInWeb OnlineOffice Pro Customers Included. Microsoft to Rule the Twitter Sphere According To Robert Scoble. I hope this will inspire you to start your own business, but if you need further encouragement take a look at our competition – ST. Digg Furl Netscape Yahoo!

2009 100
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Top 5 Tips for Giving a New Business a Kick Start

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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