Success
SEPTEMBER 19, 2023
As noted by Harvard Business Review , individuals with inherently high emotional intelligence may exhibit lower levels of creativity and tendencies toward risk aversion—in other words, an overall disinclination to “ruffle other people’s feathers” even when bold changes or innovations are necessary.
The Small Business Blog
NOVEMBER 2, 2007
Book Review: Duct Tape Marketing by John Jantsch by Stefan Töpfer on Nov 02, 2007 You know when you read something and you think “ I knew that! &# or “ Why didn’t I think of that before? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
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Service Untitled
NOVEMBER 3, 2010
Use customer surveys, analysis studies, and reviews to bring about suggestions and improvements. Have quarterly analysis reviews, and be able to prioritize issues that matter to customers. The delivery men are ready to pick up the order for the customer, and the delivery is on time. photo credit: Holidayextras.
Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. Think of the most successful companies operating, and review their values and key processes. Take for instance, the customer service process for a company. A customer calls in with an order.
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. The Gallup poll showed employees whose review focused on their strengths were 61% engaged; reviews focused on employees weaknesses were 45% engaged, and those employees who were ignored were only 2% engaged.
Service Untitled
OCTOBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. Companies need to fix the problem, fire suppliers, establish new procedures, hire new personnel, and communicate to the world that this will never happen again. So what do these examples teach us? David Copperfield.
The Small Business Blog
MARCH 7, 2010
Review the handbook at regular intervals to examine whether it needs updating. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
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