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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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Is Your Business Blogging?

The Small Business Blog

However, a recent survey revealed that only a third of businesses recognised this. Maybe I will try to resume my blogging one of these days. No matter how digitally smart businesses are getting, this disconnect still continues to present quite a business conundrum. I now intend to start posting regular informative blogs.

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