Small Business CEO
DECEMBER 15, 2009
Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.
The Small Business Blog
NOVEMBER 9, 2009
Getting by with skeleton staff : Small business owners are still whittling away at their payroll, but the deluge of pink slips on Main Street is slowing down.
Success
SEPTEMBER 6, 2021
Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? You can’t handle the website, sales and marketing, customer service, bookkeeping and taxes, build partnerships, and grow the business by yourself. Sell a product around the $100 mark.
Expert insights. Personalized for you.
40 
Let's personalize your content