Remove Customer Service Remove Payroll Remove Purchasing Remove Skills
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Top 10 Small Business Trends for 2015

Small Business Labs

  Cloud Automation tools are simplifying a wide range of traditional small business applications such as accounting, payroll, inventory management, HR and benefits administration, etc.     They also provide independent workers (and others) a way to upgrade their skill and/or learn new ones.  

2015 100
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Book Review: The Welcomer Edge: Unlocking the Secrets to Repeat Business

Service Untitled

Shapiro’s organization provides research, training, and consulting services to Fortune 500 corporations on how to improve customer service. The author presents examples in each chapter in order to highlight the advantages of nurturing customer relationships. Good customer service is good for today.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? You could use your store to sell diving excursions to tourists, dog walking to busy professionals, or your coaching/consulting/accounting/speaking skills. Sell a product around the $100 mark.